Privacy Notice
Last updated: 10/1/2026
1. Information We Collect
Afya Links collects information to provide better services to all our users. This includes:
- Account Information: Names, email addresses, phone numbers, and business registration details of registered merchants and customers.
- WhatsApp Interactions: Chat histories, order details, and automated interactions passing through our WhatsApp business numbers.
- Transaction Data: Payment statuses and order values securely processed via our licensed payment partners (Pesapal and Rhino Payment Services).
2. How We Use Information
We use the information we collect to operate, maintain, and improve our platform. Specifically, to process wholesale orders efficiently, automate invoicing, and provide customer support. We may also use aggregated, anonymized data for platform analytics.
3. Information Sharing
We do not share your personal information with companies, organizations, or individuals outside of Afya Links except in the following cases:
- With explicit consent: When you agree to share data with a third party.
- For external processing: We provide personal information to our trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Notice (e.g., Pesapal and Rhino Payment Services for payments).
- For legal reasons: If we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
4. Data Security
We work hard to protect Afya Links and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use secure databases, encrypted transmission (SSL/TLS), and secure WhatsApp API integrations.
5. Contact Us
If you have any questions about this Privacy Notice, please contact us at info@getafyalinks.com.